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2016 Top 10 Connector Suppliers for Price Competitiveness

By Ron Bishop | September 14, 2016

The results are in for the 2016 Bishop & Associates US Customer Satisfaction Survey of the Electronic Connector Industry, and in this issue we reveal the top 10 suppliers for price competitiveness.

View survey results from all survey years.

2016 Top 10 Connector Suppliers: Price Competitiveness

Bishop & Associates just completed its biennial US customer survey, which evaluated 52 connector manufacturers.

A total of 390 of your peers answered 19 questions related to important issues such as quality, pricing, delivery, lead times, technical support, and more.

The distribution of responses by sales channel is shown in the following pie chart:

Distribution of Responses by Sales Channel

2016 US Customer Survey distribution of responses chart

Note: 46% of participants were engineers and 36.7% were purchasers.

 

Survey participants were asked: What is your level of satisfaction with price competitiveness? They were asked to choose one of the following:

6 = Extremely satisfied
5 = Very satisfied
4 = Satisfied
3 = Dissatisfied
2 = Very dissatisfied
1 = Extremely dissatisfied

The following table identifies the top 10 companies that received the highest customer evaluations for price competitiveness and total responses.

Top 10 Suppliers for Price Competitiveness

2016 Top 10 Suppliers for price competitiveness

(*6.000 = Highest possible score)

Samtec, Kycon, and J.S.T. placed first, second, and third, respectively, in the 2016 US Customer Survey.

The following table is a comparison of this year’s 10 top connector manufacturers for price competitiveness compared to the rankings for the previous four years in which the survey was conducted.

Top 10 Suppliers for Price Competitiveness
for the Past Five Surveys

2016 Top 10 on price for past 5 surveys

Kycon placed first or second in the last five US surveys. ODU Connection Systems achieved the largest increase in rank from 2014 to 2016, jumping from No. 26 to seventh place. ERNI Electronics, Souriau, and FCI entered the top 10 for the first time in 2016. In 2014, Ernie and ODU Connection Systems tied for 26th place in price competitiveness.

This is the fourth of five articles related to the results of the 2016 Bishop & Associates US Customer Satisfaction Survey of the Electronic Connector Industry. The last article will focus on the top 10 companies based on website evaluation. To purchase the full report, call Bishop & Associates at 630-443-2702.

No part of this article may be used without the permission of Bishop & Associates Inc.

View survey results from all survey years.

In this series:

2016 Top 10 Connector Suppliers for Shipment Delivery

2016 Top 10 Connector Suppliers for Quality Products

2016 Top 10 Connector Suppliers Named

2016 Top 10 Connector Suppliers for Website Usability

Ron Bishop
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