2021 Top 10 Connector Manufacturers: Best Overall Performance
The results of the 2021 Bishop & Associates North American Customer Satisfaction Survey of the Electronic Connector Industry are in. Here we reveal the Top 10 connector suppliers for overall best performance.
Top 10 Connector Suppliers Overall
Bishop & Associates has completed its 2021 North American customer survey, which evaluated 37 connector manufacturers. A total of 221 customers answered 18 questions relating to important issues such as quality, pricing, delivery, lead times, technical support, and more to determine the Top 10 connector suppliers.
Note: 46% of participants are engineers and 39.8% are OEMs.
The Top 10 Connector Suppliers for Best Overall Performance
The overall performers’ rank was determined by 11 questions related to quality of products, price competitiveness, turnaround times, and more. Survey participants were asked to choose one of the seven following responses to each question:
7 = Extremely satisfied 3 = Dissatisfied
6 = Very satisfied 2 = Very dissatisfied
5 = Satisfied 1 = Extremely dissatisfied
4 = Neutral
The following table identifies the Top 10 connector suppliers that received the highest customer evaluations in overall best performance by average score, total responses, and base of operation origin.
Note: 7.000 is the highest possible score.
This is the first in a series of five articles related to the results of the 2021 Bishop & Associates North American Customer Satisfaction Survey of the Electronic Connector Industry. The articles to follow will further highlight the top 10 companies based on:
- On-Time Delivery
- Price Competitiveness
- Website Usefulness
To purchase the full North American Customer Satisfaction Survey of the Electronic Connector Industry report, call Bishop & Associates at 630-443-2702.
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Read additional articles in this series: